No connection to Wi-Fi.
Please try reinstalling the app. It is important that you allow notifications during the installation of the app, as the app uses notifications during the connection process. Note that the mower only works with a 2.4 GHz network.
If this does not resolve the issue, we have some suggestions you can try:
- Distance from router: Ensure that the mower is not operating outside of Wi-Fi range. Walls and other obstacles can significantly reduce the strength of the signal.
- Interference from other devices: Other electronic devices such as cordless phones, microwaves, or other Wi-Fi networks can interfere with the signal.
- Physical obstacles: Large metal objects, thick walls, or floors between the mower and the router can disrupt the signal.
- Router capacity: Check if the router is overloaded with devices. Too many devices connected at the same time can cause connection issues.
- Software updates: Ensure that both the mower and the router's firmware are up to date. Manufacturers often release updates to improve performance and fix bugs.
- Router settings: Verify that the router settings are optimised for connection. Settings such as channel selection and mode (2.4 GHz vs. 5 GHz) can affect performance.
- Wi-Fi network configuration: Check the correct network settings and passwords. Ensure that the mower is connected to the intended network.
- Signal boosters: If the signal is weak, consider installing Wi-Fi signal boosters between the router and the area where the mower operates.
- Contact your internet service provider: Ask your internet service provider if your router supports separate channels for IoT devices on 2.4 GHz.